Middle Office
To manage your business, and for your staff to manage relationships with clients and candidates, it is essential to have a single source of truth for the metrics you need, and also immediate access to the information you need to answer queries promptly and accurately.
Many recruitment ATS solutions cover only the front office features needed to source and place candidates, with placement data flowing into a separate time capture and/or back-office solution. This can be inefficient due to the delays arising from periodic batch updates, and often places restrictions on the data that consultants need in order to be able to answer payment and billing questions from candidates and clients. Often these enquiries have to be channelled via the accounting team, who may not have the same customer service skills that you value in your consultants!
With TargetRecruit, all middle-office functionality and features are embedded within the application, so consultants have access to view time capture and billing information against the respective candidate and client records. We can offer:
- Seamless integration of time capture and authorisation based on real-time placement information
- Secure portals for candidates and clients to add/update/approve time capture
- Secure entry and encryption of sensitive personal information (bank/payroll details)
- Automated capture and calculation of overtime/expenses
- Sophisticated configuration options for state or country specific legislation
- Automated invoicing based on approved time capture
- Self-billing for contractors/Ltd companies
- Full visibility (where allowed) for relevant users of hours worked/invoicing
- Full reporting including missing timesheets
- Integrated exports to payroll providers
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