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Applicant Tracking Software (ATS)

Our industry leading applicant tracking system for staffing and recruiting firms is fully customizable and part of Salesforce.  It is a fully integrated solution to source, engage and place the right candidate in the shortest possible time. Built on Salesforce, the world’s #1 CRM, you can be sure that your data is secure, that the solution is fast, stable and scalable, and that you will benefit from a huge ongoing investment in research and development to keep your business ahead of evolving trends.

Search, Match and Place

Quickly source the right candidates through accurately searching your own database, seamlessly posting to your fully integrated website and/or job boards, and searching external sources. Enhance and optimize the submission and interview experience for both candidates and clients. Track and manage applicant, vacancy and documentation status with speed and efficiency, make placements and invoice all from the same solution. We give you the tools to effortlessly run your entire business processes within a single application.

We can offer:

  • Search using keywords and/or Boolean
  • Advanced filter operators such as equal to, not equal to, contains, starts with, greater than, less than, and does not contain
  • Use Saved Searches (private or public), Favorite Searches, and Recent Searches
  • Search results ranked by keyword count
  • Cycle through candidates with Smart Review or Quick Review and quickly take action
  • No data limitations – we search the entire database.
  • Mass actions on search results such as emailing and texting candidates.
  • Organize candidates into Hotbooks
  • Compare multiple resumes simultaneously
  • Ability to create applicants
  • Candidates can be applicants to several jobs simultaneously
  • Make a placement directly from a search

Job Board Search

With many ATS/CRM solutions, functions such as job board searching require use of separate third-party solutions external to your main application, which is inconvenient and can be time-consuming to administer, as well as incurring additional costs per user.  At TargetRecruit we have integrated the world’s leading job board searching tool into our product, so your consultants will not have to leave our application, and searches are fully automated, saving time and money. 

We can offer:

  • Search using keywords and/or Boolean
  • Parse resumes in 32 different languages
  • Extract competencies and level of experience
  • Search multiple boards simultaneously and pull results into one list
  • Job board searching seamlessly embedded within the TargetRecruit application
  • No additional costs for searching free job boards​
  • Uses your existing subscriptions automatically​
  • Automatic population of search terms from your vacancy details​
  • Cross-system awareness – see which records are already in your TargetRecruit database
  • Avoid unnecessary expense and duplicates by only importing the candidates you need
  • Automated “Watchdog” feature to save/repeat a search and send new candidates as they are found

Job Management

Time-to-fill is critical in staffing and managing jobs is easy in TargetRecruit. Jobs can be entered manually or cloned. You can also intake jobs through our integration with Vendor Management Systems (VMS). Our powerful Auto Match feature will automatically match candidates to every new job that is created or entered into the system. Pay Packages can also be automatically sent to the right candidate as soon as a job is received.

We can offer:

  • List of all Applicants, Interviews and Placements for a specific job​
  • Auto Match candidates to jobs based on user-defined criteria​
  • Post jobs to multiple external job boards simultaneously​
  • Post jobs to fully-branded candidate portal
  • Multiple workflows with unlimited stages​
  • Different job record layouts based on specific industry

Job Board Posting

To beat your competition to that placement you need to be able to get the details of new vacancies published to your own website and preferred job boards effortlessly and quickly.  Using an embedded integration with Idibu, a next-gen candidate attraction tool, TargetRecruit users can post jobs instantly without leaving their main application.  

We can offer:

  • Fully integrated job board posting to your own website and chosen job boards
  • Manual or automatic selection of which jobs to post and where
  • Integrated and secure management of login credentials, usage and spend by user
  • Uses the TargetRecruit job description to reduce duplication of effort and errors.
  • Responses can be submitted from the job board directly or redirected via your website
  • Source tracking of each individual response
  • Reporting of spend, responses and conversion rates
  • Automatic removal of expired or filled roles.

Heat Maps

When trying to fill roles quickly but effectively it’s important to consider location in addition to the candidates’ skills and experience.  Candidates may be more willing to take a local role or to travel further if the job location is close to easy transport links.  Our HeatMap feature allows recruiters to view the location of candidates from a search result in map format, with additional colour coding to show their suitability

  • Uses global mapping so works anywhere in the world
  • Colour coding shows suitability of candidate based on credentials or onboarding status
  • Pop-up preview displays key data on each candidate without having to open the record
  • Highlights commuting and transport link options
  • Can show vacancies in relation to a candidate, or candidates in relation to a vacancy
  • Allows in-line approval, rejection or saving to speed up the shortlisting process

Video Interviews

On site interviews can be time-consuming and expensive for candidates and clients, and impractical for those roles where relocation may be required.  Furthermore, in this post-Covid era when more of us are working from home, a traditional interview may not be appropriate.

Video interviewing can be fully integrated within TargetRecruit offering the following advantages:

  • Greater convenience for both candidate and client
  • Reduced expense and time commitment for candidates
  • Interviews can be real-time or scripted Q & A format
  • Clients can review scripted interviews from multiple candidates at a convenient time for them
  • Interview recordings can be shared between multiple client stakeholders as required

Candidate Presentations and Branding

We understand that the presentation of candidate submissions is a vital tool to help sell not just the candidate but also your brand and values.  The layout of Resumes varies enormously, so it is invaluable to your busy clients to have the information they need laid out in a clear, consistent and concise format.  

We can offer sophisticated Resume presentation tools that offer the following advantages:

  • Removal of personal information
  • Branded presentation of all submissions
  • Personalised introduction and/or overview of relevance
  • Uniform presentation of key data
  • Automatic inclusion of terms and conditions
  • Support for volume/mass submissions
  • Secure controls over document viewing/downloading
  • Visibility and notifications of views
  • Online feedback and approval/rejection

Credentialing

Your reputation hinges on trust, knowing that the candidates you place have the qualifications, accreditations and certifications they need to work effectively and safely.  But acquiring this information can be a slow, expensive and laborious process.  We provide the tools to gather this information digitally from the candidate and relevant external sources seamlessly and rapidly, reducing the time and cost overhead of your onboarding process.  We provide:

  • Customizable questionnaires to filter out unsuitable applicants
  • Immediate uploading of documentation via our secure portal
  • Secure online verification of background checks, drug testing, education and employment
  • Seamless integration with online skills testing
  • Industry standard encryption of sensitive personal information and restricted access
  • Credential/compliance packs that can be submitted to clients
  • Automated matching based on months/years’ experience not just keywords
  • Visual representation of candidate onboarding/compliance status via heatmaps
  • Integration with Docusign providing e-signatures for sensitive information

E-Signatures

With the move to mobile working across numerous locations, and the need to expedite formal contract arrangements to enable immediate starts for urgent placements, our e-signature capability allows all documents to be electronically confirmed in minutes, wherever the relevant parties may be based.  Key features include:

  • Instant secure document signature from any location
  • Complete complex legal formalities in minutes
  • Works across multiple platforms and devices
  • Legally binding, using industry standard providers
  • Revision history and amendments can be tracked
  • Simple to configure and deploy

Reporting and Dashboards

Access to accurate and timely management information is essential for managers at all levels to run your business successfully.  With many CRMs, the reporting/BI functionality is an expensive add-on that may also require extensive training and/or programming skills in order to deliver the full potential.  TargetRecruit uses the incredibly powerful native Salesforce reporting tools, which enable users at all levels to create scheduled or ad-hoc reporting without the need for any specialized knowledge.  This offers many practical advantages over other proprietary solutions including:

  • The ability for all users to create and modify reports and dashboards as required (with restrictions if needed)
  • Reports automatically have access to all standard and custom fields (even those you add yourself)
  • A completely “Point and Click” interface – no coding required
  • A drill down capability to the underlying data can be embedded in all dashboards/reports
  • Instantly convert reports to charts and dashboards
  • Instantly convert reports to charts and dashboards
  • Reports can be scheduled and delivered by email to non-TargetRecruit users (e.g. leadership)
  • Support for individual, team and company-wide metrics
  • Access to free online training resources via Trailhead
  • Automatically supports any data partitioning rules (users only see the data they are allowed access to)
  • Supports accounting concepts – fiscal quarters and years
  • Reports can be user-specific and linked to user profiles, so your staff only see the information relevant to their job role
  • Mini-reports or graphical dashboard components can be embedded within records and refreshed on opening (e.g. days since last job, number of jobs open, etc.)

Flexible Workflows

Lean, agile businesses need efficient and dynamic workflows to streamline and automate their processes at every level.  While most applicant tracking systems will have standard workflows to drive key elements of the vacancy to placement lifecycle, most agencies will have their own unique take on these processes that are specific to their industry and help to establish and maintain their competitive advantage.  This is where the uniquely configurable nature of the Salesforce / TargetRecruit platform excels. 

It is possible, and indeed easy, to build custom workflows and triggers to automate any process:

  • Triggers can activate when any field or record changes
  • Processes can validate, amend, create or export data
  • Supports simple and complex IFTTT logic (If This, Then That)
  • Uses the TargetRecruit job description to reduce duplication of effort and errors.
  • Configurable using clicks not code
  • Process builder supports graphical representation of workflows, with drag and drop capability

Email Integration

Inevitably your consultants will spend much of their day working in their email client (whether it be Outlook or Gmail) communicating with candidates and clients.   However, it is easy for much of that vital relationship information to be lost if your users have to remember to manually tag emails as they send or receive them.  We can offer a fully integrated solution to ensure the following:

  • All inbound and outbound emails are tagged automatically
  • Opens/views are visible on outbound messaging
  • Personalization and automation of outbound messaging using templates and workflows
  • Compliance with GDPR, CCPA and similar legislative requirements for data protection/privacy
  • Visibility into TargetRecruit / Salesforce from within your email client (Outlook/Gmail); the corresponding record is identified by the email address of the currently viewed message
  • Access to view, amend and create the record linked to the email you are viewing and to run workflows without leaving your email
  • Options to drag and drop attachments for Resumes and Job Descriptions directly into the records or parsing engine
  • Prompts to automatically create and update contact details from the email via integration with Ebsta
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